Senior Systems Specialist

Digital Innovation



The Senior Systems Specialist’s role includes design, implementation and administration of NVPC’s IT infrastructure & Security on both cloud and on-premises environments. The incumbent will provide L1 and L2 technical support including internal software application change management to ensure the smooth running of NVPC’s IT operations and service delivery.


  1. Keep abreast with the latest IT & security technologies. Stay relevant with the changes and requirements in security & compliance policy and take appropriate actions to address IT security gaps and vulnerabilities.
  2. Ensure regular VAPT, patch management and IT risks mitigation are being carried out for internal/external facing IT systems to prevent any IT security threats that will affect NVPC’s operations.
  3. Strong analytical skills to effectively perform L1/L2 problem isolation and resolution of critical systems in order to have the least amount of impact and downtime.
  4. Plan, design, implement and administration of IT systems. This includes project, vendor and contract management, and ensure on-time delivery of IT services.
  5. Review and analyze application change requests to meet existing or new business needs. Work with application owner and vendor for effective delivery of software solution.  
  6. Provides technical assistance in the development of bid specifications for the implementation of new software applications.


  • Bachelor/Master Degree in Information Technology, Computer Science or equivalent
  • Minimum of 3 years’ relevant experience in IT infrastructure & security implementation and administration
  • Strong technical and hands-on experiences in:
    • Microsoft technologies e.g. Office 365 & Security Compliance, Enterprise Mobility Suite, AD, DNS, cloud backup & virtualization.
    • Network and Firewall e.g. IPS/IDS, L3/L7 firewall policy, VLAN, routing, VPN & web filtering.   
    • Cloud technology and solutioning.
    • L1 and L2 technical support for WINTEL servers, network and software applications.
  • Knowledge of cloud infrastructure & security solutioning.
  • Web security and content delivery network.
  • Vendor management
  • Contract management

Interested applicants are invited to send your updated resume via Jobstreet or We regret that only shortlisted applicants will be notified.